ABOUT THE AUTHORs Audrey O'Shea, A+, ITF+, Project +, Network +, Security+, and other industry certifications, is a professional educator. After a successful career in information technology, she turned to teaching and has taught courses in computer technology, electrical theory and practice for energy workers, general electronics, and other related fields. She holds a variety of computer industry certifications and is a member of the Phi-Kappa-Phi honor society, and active in helping young women prepare for STEM careers. JEFF T. PARKER, CISSP, Project+, CySA+, is a certified technical trainer and consultant specializing in governance, risk management and compliance.