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Customer Relations

Customer Relations

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Pret Crescator

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Legendary Service: The Key Is to Care - Ken Blanchard

PRP: 153.76 Lei

138.38 Lei

138.38 Lei153.76 Lei

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Making It Easy for Patients to Say "yes" - Paul Homoly

PRP: 154.61 Lei

139.15 Lei

139.15 Lei154.61 Lei

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Lovability: How to Build a Business That People Love and Be Happy Doing It - Brian De Haaff

PRP: 154.69 Lei

139.22 Lei

139.22 Lei154.69 Lei

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No Thanks, I'm Just Looking: Sales Techniques for Turning Shoppers Into Buyers - Harry J. Friedman

PRP: 154.69 Lei

139.22 Lei

139.22 Lei154.69 Lei

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The Relationship Economy: Building Stronger Customer Connections in the Digital Age - John R. Dijulius

PRP: 154.69 Lei

139.22 Lei

139.22 Lei154.69 Lei

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The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World - John R. Dijulius

PRP: 154.69 Lei

139.22 Lei

139.22 Lei154.69 Lei

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No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits - Dan S. Kennedy

PRP: 154.94 Lei

139.45 Lei

139.45 Lei154.94 Lei

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Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business - Pat Flynn

PRP: 154.94 Lei

139.45 Lei

139.45 Lei154.94 Lei

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Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service - The Disney Institute

PRP: 154.94 Lei

139.45 Lei

139.45 Lei154.94 Lei

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Customer Empathy: A radical intervention in customer experience management and design - Alex Allwood

PRP: 154.94 Lei

139.45 Lei

139.45 Lei154.94 Lei

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The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers - Daniel Quick

PRP: 158.33 Lei

142.50 Lei

142.50 Lei158.33 Lei

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From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans - Jon Picoult

PRP: 158.33 Lei

142.50 Lei

142.50 Lei158.33 Lei

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Satisfaction: How Every Great Company Listens to the Voice of the Customer - Chris Denove

PRP: 158.72 Lei

142.85 Lei

142.85 Lei158.72 Lei

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Marketplace Dignity: Transforming How We Engage with Customers Across Their Journey - Cait Lamberton

PRP: 159.52 Lei

143.57 Lei

143.57 Lei159.52 Lei

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Raving Fans - Ken Blanchard

PRP: 161.14 Lei

145.03 Lei

145.03 Lei161.14 Lei

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The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet [Revised Hardcover Edition] - Craig Wilson

PRP: 161.20 Lei

145.08 Lei

145.08 Lei161.20 Lei

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The Discipline of Market Leaders - Michael Treacy

PRP: 163.10 Lei

146.79 Lei

146.79 Lei163.10 Lei

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Customer Success Mindset - Jyotsana Shukla

PRP: 165.25 Lei

148.72 Lei

148.72 Lei165.25 Lei

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Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service - John Goodman

PRP: 165.25 Lei

148.72 Lei

148.72 Lei165.25 Lei

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Salesforce for Dummies - Liz Kao

PRP: 165.53 Lei

148.98 Lei

148.98 Lei165.53 Lei

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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine - Jeanne Bliss

PRP: 165.60 Lei

149.04 Lei

149.04 Lei165.60 Lei

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A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty - Janelle Barlow

PRP: 165.60 Lei

149.04 Lei

149.04 Lei165.60 Lei

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Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community - Amanda Lea Kaiser

PRP: 166.94 Lei

150.25 Lei

150.25 Lei166.94 Lei

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100 Proven Ways to Acquire and Keep Clients for Life: The Path to Permanent Business Success - C. Richard Weylman

PRP: 167.34 Lei

150.61 Lei

150.61 Lei167.34 Lei

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The CX Imperative: Five Strategic Practices for Renewal of the Customer-Centered Enterprise - Mark Fithian

PRP: 167.40 Lei

150.66 Lei

150.66 Lei167.40 Lei

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Seeing the How: Transforming What People Do, Not Buy, to Gain Market Advantage - Allen P. Adamson

PRP: 170.00 Lei

153.00 Lei

153.00 Lei170.00 Lei

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The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work - Scott Mckain

PRP: 172.80 Lei

155.52 Lei

155.52 Lei172.80 Lei

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Customer Success Professional's Handbook - Ashvin Vaidyanathan

PRP: 172.80 Lei

155.52 Lei

155.52 Lei172.80 Lei

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The Business of Belonging: How to Make Community Your Competitive Advantage - David Spinks

PRP: 172.80 Lei

155.52 Lei

155.52 Lei172.80 Lei

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Digital Customer Service: Transforming Customer Experience for an On-Screen World - Rick Delisi

PRP: 172.80 Lei

155.52 Lei

155.52 Lei172.80 Lei

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Indispensable: Build and Lead a Company Customers Can't Live Without - James M. Kerr

PRP: 173.54 Lei

156.19 Lei

156.19 Lei173.54 Lei

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Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions - Donna Weber

PRP: 173.54 Lei

156.19 Lei

156.19 Lei173.54 Lei

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The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift - Nick Mehta

PRP: 173.60 Lei

156.24 Lei

156.24 Lei173.60 Lei

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Unleashing Excellence: The Complete Guide to Ultimate Customer Service - Dennis Snow

PRP: 173.60 Lei

156.24 Lei

156.24 Lei173.60 Lei

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Customer Service Training 101: Quick and Easy Techniques That Get Great Results - Renee Evenson

PRP: 178.49 Lei

160.64 Lei

160.64 Lei178.49 Lei

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Converted: The Data-Driven Way to Win Customers' Hearts - Neil Hoyne

PRP: 179.93 Lei

161.94 Lei

161.94 Lei179.93 Lei

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The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers - Erik Peterson

PRP: 179.93 Lei

161.94 Lei

161.94 Lei179.93 Lei

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Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale - Robin Lent

PRP: 180.00 Lei

162.00 Lei

162.00 Lei180.00 Lei

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Inspired

PRP: 180.00 Lei

162.00 Lei

162.00 Lei180.00 Lei

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The Customer-Base Audit: The First Step on the Journey to Customer Centricity - Peter Fader

PRP: 184.72 Lei

166.25 Lei

166.25 Lei184.72 Lei

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