Business Process Mapping: Improving Customer Satisfaction

Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.

Citeste mai mult

-10%

transport gratuit

PRP: 452.60 Lei

Acesta este Pretul Recomandat de Producator. Pretul de vanzare al produsului este afisat mai jos.

407.34Lei

452.60 Lei

Primesti 407 puncte

Primesti puncte de fidelitate dupa fiecare comanda! 100 puncte de fidelitate reprezinta 1 leu. Foloseste-le la viitoarele achizitii!

Livrare in 2-4 saptamani

Adauga in cos

Descrierea produsului

Citeste mai mult

Detaliile produsului

Editie: Hardcover

Nr. pagini: 336

Cod: BRT9780470444580

Afiseaza mai mult

S-ar putea sa-ti placa si

-10%

Process Mapping Road Trip: Improve organizational workflow in five steps - William Sparks

PRP: 77.11 Lei

69.40 Lei

69.40 Lei77.11 Lei

Adauga in cos
-10%

transport gratuit

Basics of Process Mapping - Robert Damelio

PRP: 208.44 Lei

187.60 Lei

187.60 Lei208.44 Lei

Adauga in cos
-10%

transport gratuit

Maths and English for Business Administration

PRP: 154.04 Lei

138.64 Lei

138.64 Lei154.04 Lei

Adauga in cos
-10%

transport gratuit

Introduction to Business Analytics - Majid Nabavi

PRP: 163.11 Lei

146.80 Lei

146.80 Lei163.11 Lei

Adauga in cos
-10%

Guia para Formacao de Analistas de Processos: Gest�o Por Processos de Forma Simples - Gart Capote

PRP: 95.56 Lei

86.00 Lei

86.00 Lei95.56 Lei

Adauga in cos
-10%

transport gratuit

Win/Loss Analysis: How to Capture and Keep the Business You Want - Ellen Naylor

PRP: 154.69 Lei

139.22 Lei

139.22 Lei154.69 Lei

Adauga in cos
-10%

Statistical Process Control for Managers, Second Edition - Victor E. Sower

PRP: 136.34 Lei

122.71 Lei

122.71 Lei136.34 Lei

Adauga in cos
-10%

transport gratuit

Customer Portfolio Management: Creating Value with a Large Leaky Bucket of Customers - Fred Selnes

PRP: 185.69 Lei

167.12 Lei

167.12 Lei185.69 Lei

Adauga in cos
-10%

Customer Loyalty: How to Earn It, How to Keep It - Jill Griffin

PRP: 142.29 Lei

128.06 Lei

128.06 Lei142.29 Lei

Adauga in cos
-10%

transport gratuit

Keeping Score: Using the Right Metrics to Drive World-Class Performance - Mark Graham Brown

PRP: 299.11 Lei

269.20 Lei

269.20 Lei299.11 Lei

Adauga in cos
-10%

The Welcomer Edge: Unlocking the Secrets to Repeat Business - Richard R. Shapiro

PRP: 111.29 Lei

100.16 Lei

100.16 Lei111.29 Lei

Adauga in cos
-10%

transport gratuit

Hbr's 10 Must Reads on Leading Winning Teams (Featuring Tom Brady on the Art of Leading Teammates by Tom Brady and Nitin Nohria) - Harvard Business Review

PRP: 167.09 Lei

150.38 Lei

150.38 Lei167.09 Lei

Adauga in cos
-10%

Don't Blame Your F#ck Up on the Consultant!: How To Be A Better Consulting Client And Get Positive Results - Curtis L. Odom

PRP: 85.64 Lei

77.08 Lei

77.08 Lei85.64 Lei

Adauga in cos
-10%

transport gratuit

Fundamentals of Business Process Management - Marlon Dumas

PRP: 448.72 Lei

403.85 Lei

403.85 Lei448.72 Lei

Adauga in cos
-10%

Empresas que sobresalen de Jim Collins (Análisis de la obra): La excelencia empresarial a tu alcance - 50minutos

PRP: 116.17 Lei

104.55 Lei

104.55 Lei116.17 Lei

Adauga in cos
-10%

transport gratuit

The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping - Jerry Angrave

PRP: 245.93 Lei

221.34 Lei

221.34 Lei245.93 Lei

Adauga in cos
-10%

transport gratuit

The Monetary Value of Time: Why Traditional Accounting Systems Make Customers Wait - Joyce I. Warnacut

PRP: 427.71 Lei

384.94 Lei

384.94 Lei427.71 Lei

Adauga in cos
-10%

transport gratuit

Managing Business Analysts - Rick Clare

PRP: 294.01 Lei

264.61 Lei

264.61 Lei294.01 Lei

Adauga in cos

Parerea ta e inspiratie pentru comunitatea Libris!

Business Process Mapping: Improving Customer Satisfaction

De (autor): J. Mike Jacka

Business Process Mapping: Improving Customer Satisfaction

De (autor): J. Mike Jacka

Descrierea produsului

S-ar putea sa-ti placa si

Process Mapping Road Trip: Improve organizational workflow in five steps - William Sparks

Basics of Process Mapping - Robert Damelio

Maths and English for Business Administration

Introduction to Business Analytics - Majid Nabavi

Guia para Formacao de Analistas de Processos: Gest�o Por Processos de Forma Simples - Gart Capote

Win/Loss Analysis: How to Capture and Keep the Business You Want - Ellen Naylor

Statistical Process Control for Managers, Second Edition - Victor E. Sower

Customer Portfolio Management: Creating Value with a Large Leaky Bucket of Customers - Fred Selnes

Customer Loyalty: How to Earn It, How to Keep It - Jill Griffin

Keeping Score: Using the Right Metrics to Drive World-Class Performance - Mark Graham Brown

The Welcomer Edge: Unlocking the Secrets to Repeat Business - Richard R. Shapiro

Hbr's 10 Must Reads on Leading Winning Teams (Featuring Tom Brady on the Art of Leading Teammates by Tom Brady and Nitin Nohria) - Harvard Business Review

Don't Blame Your F#ck Up on the Consultant!: How To Be A Better Consulting Client And Get Positive Results - Curtis L. Odom

Fundamentals of Business Process Management - Marlon Dumas

Empresas que sobresalen de Jim Collins (Análisis de la obra): La excelencia empresarial a tu alcance - 50minutos

The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping - Jerry Angrave

The Monetary Value of Time: Why Traditional Accounting Systems Make Customers Wait - Joyce I. Warnacut

Managing Business Analysts - Rick Clare

Istoricul tau de navigare

Acum se comanda