Designing Service Processes to Unlock Value
Designing Service Processes to Unlock Value
Field, Joy M.: - Joy M. Field is an associate professor of operations management in the Carroll School of Management at Boston College. She received an MBA, an MS in statistics, and a PhD in operations management from the University of Minnesota. Her work has been published in leading journals such as Academy of Management Journal, Decision Sciences, Journal of Operations Management, Journal of Service Management, Production and Operations Management, and Strategic Management Journal. She is an associate editor for Decision Sciences, Journal of Service Management, and Journal of Service Research.
PRP: 123.94 Lei
Acesta este Prețul Recomandat de Producător. Prețul de vânzare al produsului este afișat mai jos.
111.55Lei
111.55Lei
123.94 LeiPrimești 111 puncte
Livrare in 2-4 saptamani
Descrierea produsului
Field, Joy M.: - Joy M. Field is an associate professor of operations management in the Carroll School of Management at Boston College. She received an MBA, an MS in statistics, and a PhD in operations management from the University of Minnesota. Her work has been published in leading journals such as Academy of Management Journal, Decision Sciences, Journal of Operations Management, Journal of Service Management, Production and Operations Management, and Strategic Management Journal. She is an associate editor for Decision Sciences, Journal of Service Management, and Journal of Service Research.
Detaliile produsului
