I'm Sorry You Feel That Way: The New Cultures of Customer Service
I'm Sorry You Feel That Way: The New Cultures of Customer Service
Diane Negra is Professor of Film Studies and Screen Culture at University College Dublin. A member of the Royal Irish Academy, she is the author, editor or co-editor of fourteen books.
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Diane Negra is Professor of Film Studies and Screen Culture at University College Dublin. A member of the Royal Irish Academy, she is the author, editor or co-editor of fourteen books.
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