An expert in management and ethics, Dr. Kennedy clearly describes the all-too-familiar results of what he calls an ethical crisis in America. Whether you are a frustrated consumer, or a manager or professional who must try to fulfill your promises through an employee s efforts, you will be encouraged by Keeping the Promise. It is based upon the premise that all transactions between people are defined by a promise to exchange value for value, and challenges us to renew the values and principles that support our promises. In a simple, sometimes humorous manner, he shows us the way to recovery.