Maximizing the Impact of Assessment in Higher Education: Closing the Loop with Change Management

Cynthia Cogswell is the Director of Data Strategy for Student Affairs, Global Programs and University Life at New York University, USA, providing leadership and stewardship for integration and use of data and systems in everyday work.

Gavin W. Henning is Professor of Higher Education at New England College in New Hampshire, USA, where he directs the Master of Science in Higher Education Administration and Doctor of Education programs, as well as the Center for Innovation in Teaching, Learning, and Scholarship.