Museum Accessibility by Design: A Systemic Approach to Organizational Change

Maria Chiara Ciaccheri is a museum consultant, researcher and docent. With a background in Museum Studies and Management and an MA in Learning and Visitor Studies in Museums, over the last fifteen years she has worked and researched extensively in the field of museum accessibility, with focus on cognitive issues, disability representation and participatory approaches in adult education. As a recipient of private and public grants since 2014, she has travelled and researched extensively all over the U.S., mapping more than a hundred accessible best practices throughout the country. Her field research has continued over the following years, visiting and investigating as many museums and best practices in accessibility both in Italy and Europe. As a lecturer in museum accessibility for a number of post-graduate university programs in Italy and author of different articles and publications, she often speaks at national and international conferences. She is author of the Museums for People project (museumsforpeople.com) to support museum studies and accessibility dissemination through illustrations