Tim Hollister became a national authority and spokesperson for safer teen driving after losing his 17-year-old son Reid in a car crash in 2006. He was awarded the 2012 AAA Southern New England Traffic Safety Hero of the Year Award as well as the U.S. Department of Transportation National Public Service Award, the nation's highest civilian award for traffic safety. He lives in West Hartford, Connecticut. Pam Shadel Fischer is a transportation safety professional with three decades of experience. Dr. William Van Tassel manages AAA's national driver training program, providing safety education resources and expertise to AAA clubs and the driving public. He has been quoted in The New York Times and USA Today on driver safety and training issues.