Ownership Mentality: Winning Leadership Strategies to Fully Engage Your Employees

Mangiaracina, Joe: - About Joe MangiaracinaFrom early on working in his family's corner grocery store Joe experienced what it was like to be a business owner and contributed to its successful growth. Joe took this same "Ownership Mentality" to the technology sector leading service operations with customers and employees clearly at the center of everything he does. He brings 25+ years of experience in the technology business. He has worked in the Telecommunications, Digital Print, and IoT sectors. Joe is an expert at building and running mid to large multi-site contact centers, field operations, and logistics. He has led both B2C and B2B operations.