Process Mapping Road Trip: Improve organizational workflow in five steps

Winner of the Dr. J.P. London Award for Promoting Ethical Behavior, William Sparks has over twenty years of management and international development experience in building organizational capacity throughout Africa, Asia, South America, and Europe. He co-developed the AchieVe Performance Management System, which was selected as an Innovation finalist in the HR Leadership Awards. His international work included the creation of Sell More For More, a capacity development program for cooperative organizations in the least developed countries. Launched in Rwanda, Sell More For More has since expanded to over ten countries. The program was named by InterAction and IFAD as a Best Practice for international development. A dynamic public speaker, William routinely conducts workshops on improving organizational performance. This book is based on a highly acclaimed session presented annually at the global InsideNGO Conference, which also awarded him the Operational Excellence Award for his contributions over the years in developing international NGOs. He currently serves as Senior Vice President of Strategic Initiatives at ACDI/VOCA (www.acdivoca.org), an international organization building social and economic opportunities in over 40 countries. William earned his Masters of Science in Organization Development from Pepperdine University. For relaxation, William is an ultra-marathon runner who runs every morning in whichever country he finds himself that day. Learn more about William, or connect with him on LinkedIn: https: //www.linkedin.com/in/williamsparks