Reasons NOT to Focus on Employee Experience: A Comprehensive Guide

Glimsdahl, Nick: - "Nick Glimsdahl is a speaker, podcast host, contact center strategist, and writer. His mission is to bring together customer expectations, employee needs, and business objectives to create a seamless experience. Today, Nick hosts the Press 1 For Nick podcast, and is the Director of Contact Center Solutions at VDS. Press 1 For Nick is both educational and engaging, and each episode offers listeners a dynamic blend of insightful stories, best practices, and invaluable lessons. Nick's guests - each with a unique wealth of knowledge - include leaders from a variety of backgrounds and industries."