At the Cooper VA Hospital, tensions surface after the arrival of a rage-fi lled war hero and his troubled son and the mental breakdown of everyone's favorite nurse. Drawing on his upbringing with a shaman grandfather, Willis, the new-hire janitor and Vietnam veteran with one arm, relies on lessons from the natural world--and a special hawk--to steer the boy and Phoebe, in fact everyone at the Cooper VA, toward the most benevolent outcome.