Tori Randolph Terhune is a 2009 graduate of California State University, Fresno, with a B.A. in mass communication and journalism. By the time she walked across the stage to get her diploma, she had three years of experience in her field and an entry-level job in her desired industry. She was recognized as the Outstanding Public Relations Student by her department and as Rookie of the Year by the Public Relations Society of America's Central California Chapter.

Betsy A. Hays, APR, Fellow PRSA, is a sought-after speaker and the lead public relations professor in the Department of Mass Communication and Journalism at California State University, Fresno.