Gupta, Rakesh: - Rakesh Gupta is a graduate of SRM University, Chennai, with a degree in information technology. He previously worked at iGate Computer Systems Limited (now part of Capgemini). He is a three-time Salesforce MVP, evangelist, Salesforce trainer, blogger, and works as a Salesforce solution architect. He has been working on the Salesforce.com platform for over 6 years. He is from Katihar, Bihar, and lives in Alpharetta, USA. He is the co-author of Developing Applications with Salesforce Chatter and Salesforce.com Customization Handbook, both by Packt. He is the author of Learning Salesforce Visual Workflow and Mastering Salesforce CRM Administration, also by Packt. He is also a technical reviewer of Learning Force.com Application Development and Mastering Application Development with Force.com, Packt Publishing.He's best known as an automation champion in the Salesforce ecosystem, as he has written over 110 articles on Visual Workflow and Process Builder to show how someone can use them to minimize code usage. He is one of the biggest Visual Workflow and Process Builder experts in the industry. He has trained more than 600 professionals around the globe and conducted corporate trainings. He currently holds nine certifications in Salesforce. He works on all the aspects of Salesforce and is an expert in data migration, process automation, configuration, customization, and integration. He is the leader of the Navi Mumbai and Nashik Salesforce developer user groups in India. He is also the initiator of the Mumbai Salesforce user group, and the initiator of the biweekly online webinar Automation Hour. He is very passionate about Force.com and shares information through various channels.