Pattern for Excellence: Engage Your Team to WOW More Customers

Brigham Dickinson is president of Power Selling Pros. His firm is dedicated to teaching companies how to create "WOW Culture" inside their organization. With their proven call-handling certification program and high customer satisfaction, Brigham's company works with hundreds of home service companies in the United States, Canada & Australia.

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Detaliile produsului

Categoria: Organizational Development, Customer Relations, Workplace Culture
Autor: Brigham Dickinson
Editura: Made For Success Publishing
An aparitie: 2017

Editie: Hardcover

Nr. pagini: 190

Cod: BRT9781613398845

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Pattern for Excellence: Engage Your Team to WOW More Customers

De (autor): Brigham Dickinson

Pattern for Excellence: Engage Your Team to WOW More Customers

De (autor): Brigham Dickinson

Descrierea produsului

S-ar putea sa-ti placa si

Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service Is Alive - Charles Ryan Minton

The Come Back Culture: 10 Business Practices That Create Lifelong Customers - Jason Young

Gamification: Playing for Profits - Chris Collins

Built to Win: Designing a Customer-Centric Culture That Drives Value for Your Business - Annette Franz

Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers - Dee Ann Turner

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone - Shep Hyken

The Connected Company - Dave Gray

Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service - Jeff Toister

The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers - Daniel Quick

The Human Experience: How to Make Life Better for Your Customers and Create a More Successful Organization - John Sills

A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture - Steven Van Belleghem

They Serve Like We Lead: How to take care of your people, so they take care of your customers - Monique Richardson

The One Year, Thirty Minute Business Transformation: Fifty-two, thirty-minute exercises to make your organization healthier, your employees more engag - Mike Chirveno

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The Welcomer Edge: Unlocking the Secrets to Repeat Business - Richard R. Shapiro

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Something to Give: A Journey to Become A Leader Worth Following - Brigham Dickinson

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