Support development of personal and professional skills and their relationship to the reflective project, with emphasis on critical skills development for the workplace and ongoing career development. - Break down and evaluate the five main areas of Personal Development, Intercultural Understanding, Effective Communication, Thinking Processes and Applied Ethics, in both business and personal contexts. - Ensure understanding of how the five main areas and the personal and professional skills link to the Reflective Project, with a helpful list in Chapter 6. - Engage students with action-based chapters covering the idea of meaningful reflection, starting with reflecting on the self in Chapter One, and Reflection activities throughout. - Develop attitudes, skills and strategies to be applied to personal and professional situations and contexts, now and in the future. - Support visual learners with an infographic at the start of each chapter laying out the key points that will be addressed. - Feel supported with a detailed introductory commentary on how to apply the personal and professional skills throughout the course.