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The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior

De (autor): Ivaylo Yorgov

The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior - Ivaylo Yorgov

The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior

De (autor): Ivaylo Yorgov

This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.

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PRP: 299.20 Lei

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254.32Lei

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This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.

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Detaliile produsului

Editie: Paperback

Nr. pagini: 228

Cod: BRT9781032515007

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