The Assaulted Staff Action Program (ASAP) was developed by Dr. Flannery. It is a voluntary, peer-help, systems-wide crisis-intervention approach for coping with the psychological aftermath of violence. ASAP is a Critical Incident Stress Management approach that includes individual crisis counseling, group debriefings, an employee-victims support group, employee victim family outreach, and professional referrals when needed. This book is a step-by-step manual that shows you and your organization how to design and field an ASAP program for your needs.