Jim, Grigsby: - Jim Grigsby has over 20 years of healthcare financial management experience. He founded Jim Grigsby Consulting in 2006 to implement solutions that improve revenue cycle efficiency and results. Jim climbed the healthcare finance management ladder from Collector to Director, Patient Financial Services with responsibility for the entire Revenue Cycle: Central Scheduling, Verification, Access, Financial Counseling, Billing, and Collections. As a consultant, Jim helped establish a MSO, manage access and cash improvement projects and lead numerous process re-engineering and analysis projects. Jim is also the author of several self-improvement books, including his bestselling books "The Official Leadership Checklist and Diary for Project Management Professionals", "Don't Tick off the Gators! Managing Problems Before Problems Manage You" and "Are You Surrounded By Jerks? How to Deal with the Most Annoying People."