headerdesktop englezawk14noi25

MAI SUNT 00:00:00:00

MAI SUNT

X

headermobile englezawk14noi25

MAI SUNT 00:00:00:00

MAI SUNT

X

Promotii popup img

🍂English Books -𝟐𝟎% -𝟑𝟎% ☁︎‎‎꙳❅

& 🚚Transport GRATUIT peste 50 lei!

Răsfoiește și comandă»

The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd

De (autor): Mark Colgate

The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd - Mark Colgate

The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd

De (autor): Mark Colgate

Colgate, Mark: - Mark Colgate is an award-winning Professor of Service Excellence at the University of Victoria, Gustavson School of Business. He is also a regular professor at the China European Business School in Shanghai, the leading business school in China, and has taught in Ireland, New Zealand, and Australia. Mark's primary research areas are service excellence and coaching and he's known for his passion for excellent customer service and his innovative teaching style. Mark has consulted for many service organizations including the Commonwealth Bank of Australia, TELUS, the Bank of Ireland, the Bank of New Zealand, Kiwi Experience, Sony, Toyota, Enerco and Whistler Blackcomb.
Citește mai mult

-20%

transport gratuit

PRP: 148.39 Lei

!

Acesta este Prețul Recomandat de Producător. Prețul de vânzare al produsului este afișat mai jos.

118.71Lei

118.71Lei

148.39 Lei

Primești 118 puncte

Important icon msg

Primești puncte de fidelitate după fiecare comandă! 100 puncte de fidelitate reprezintă 1 leu. Folosește-le la viitoarele achiziții!

Livrare in 2-4 saptamani

Descrierea produsului

Colgate, Mark: - Mark Colgate is an award-winning Professor of Service Excellence at the University of Victoria, Gustavson School of Business. He is also a regular professor at the China European Business School in Shanghai, the leading business school in China, and has taught in Ireland, New Zealand, and Australia. Mark's primary research areas are service excellence and coaching and he's known for his passion for excellent customer service and his innovative teaching style. Mark has consulted for many service organizations including the Commonwealth Bank of Australia, TELUS, the Bank of Ireland, the Bank of New Zealand, Kiwi Experience, Sony, Toyota, Enerco and Whistler Blackcomb.
Citește mai mult

S-ar putea să-ți placă și

De același autor

Părerea ta e inspirație pentru comunitatea Libris!

Istoricul tău de navigare

Acum se comandă

Noi suntem despre cărți, și la fel este și

Newsletter-ul nostru.

Abonează-te la veștile literare și primești un cupon de -10% pentru viitoarea ta comandă!

*Reducerea aplicată prin cupon nu se cumulează, ci se aplică reducerea cea mai mare.

Mă abonez image one
Mă abonez image one
Accessibility Logo