DAVE LUEHR With over thirty years of expertise developing the profitability and efficiency of collision repair shops, Dave Luehr combines his decades as a body shop owner with experience gained at some of America's leading collision repair organizations as founder of Elite Body Shop Solutions. Based in Nashville, Tennessee, the business development and professional coaching organization redefines the value and competitive advantage collision repair businesses can expect from an industry advisor. As an expert writer and keynote speaker, Dave has inspired international audiences and helped thousands improve both their businesses and quality of life. He has also served on several industry association boards across the country and specializes in Lean and Theory of Constraints methods. Contact Dave: dluehr@bodyshopsecrets.com. STACEY PHILLIPS Stacey is the owner of Radiant Writing & Communications in San Diego, California. She has more than twenty years of experience editing and writing for a wide range of businesses and fields. These include technical industries such as automotive, engineering and oil and gas, as well as consumer-focused magazines, newspapers and websites. As the prior assistant editor at Autobody News magazine, she currently writes monthly columns and articles for the publication related to collision repair. The award-winning writer is a graduate of the University of Southern California with a double major in Journalism and Political Science. She graduated magna cum laude and earned an Honors Thesis in Environmental Politics. In 2000, she co-authored a history book for the Institute of Chartered Accountants of Alberta. Contact Stacey: sphillips@bodyshopsecrets.com.