This book explores how cloud-based tools like Google Apps for Work revolutionize the way IT can support smaller organizations. The Ultralight approach to IT uses the latest technologies to achieve simplicity and excellence, giving you the power to operate at big business levels without the high cost. Four critical concepts drive this transformation: 1. User-Centered: IT is for people. Start and end with the user. 2. Excellence-Focused: Do only what you do best. 3. Cloud-based: Let others do the rest. Unencumber yourself. 4. Hardware-minimizing: Liberate time by removing distractions Ultralight uses this framework to allows IT to focus on the important things: providing an amazing user experience, making it easier to get work done, and supporting real business transformation. Small IT can be awesome. It's time to discover how.