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FRICTION-The Untapped Force That Can Be Your Most Powerful A

5

112.15  Lei 131.94  Lei

sau 11215 de puncte. Detalii.

Livrare in 15 zile lucratoare

Cod: BRT9781260135695

An aparitie: 2019

Autor: Roger Dooley

Categoria: Business Management

Editie: cartonata

Editura: MCGRAW HILL UK BUSINESS

Format: 231 x 164 x 28 mm

Limba: English

Nr. pagini: 320



Transport Gratuit peste 50 de lei
Puncte de fidelitate
30 de Zile Drept de Retur
 

Boost profits and growth by reducing "friction" in every customer interaction
Amazon, Netflix, Google, and Uber all have one thing in common: They have built empires on making every interaction effortless for customers. In today's high-speed, customer-empowered world, speed and efficiency with which business transactions are made determine ultimate success or failure.
This groundbreaking guide makes the case that every business-and that includes yours!-can gain a competitive edge by reducing those points of friction that impede smooth business exchanges. Friction teaches you how to identify roadblocks, alter them for the benefit of both business and customer, and create positive, lasting change.

Cartea FRICTION-The Untapped Force That Can Be Your Most Powerful A face parte din categoria Business Management a librariei online Libris.ro si este scrisa de Roger Dooley.
Livrarea se face din stocul furnizorului nostru din UK in aproximativ 15 zile lucratoare. Transportul este gratuit prin curier rapid, oriunde in Romania, pentru orice comanda de minimum 50 de lei. Pentru orice solicitare sau informatie suplimentara apelati call center-ul Libris de luni pana vineri intre orele 8-20.


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